Phones and tablets
Your phone is the device you actually work from. These are the four things worth setting up before you need them.
Use your phone as a hotspot
When the office internet is down or you are working from a listing, your phone can share its connection.
- iPhone — Settings, then Personal Hotspot. Turn on Allow Others to Join and note the Wi-Fi password shown there.
- Android — Settings, then Network & internet, then Hotspot & tethering.
Hotspot use counts against your mobile data. Check your plan before you make a habit of it.
Text from your computer
Faster than picking your phone up between calls, and you can paste addresses and MLS numbers straight in.
- iPhone — Messages is already on your Mac if you are signed in to the same Apple Account. On a Windows computer use Phone Link.
- Android — open messages.google.com/web on your computer, then in the Messages app on your phone choose Device pairing and scan the QR code.
Find, lock or erase a lost device
Set this up now, not after you lose it. A phone with listing photos, client contacts and your email on it is worth more to you than the hardware.
iPhone and iPad — Settings, tap your name, then Find My, then Find My iPhone, and turn it on. To locate it later, sign in at icloud.com/find from any browser.
Android — Find Hub is on by default. To locate it later, go to google.com/android/find.
Either way you can make the device play a sound, lock it with a message and phone number on screen, or erase it entirely. Erase is final and stops you locating it afterwards, so try locking first.
If the device is genuinely gone: erase it, change your passwords, and tell the helpdesk on 920-993-4515 so we can look at anything it had access to.
Factory reset an iPhone or iPad
Before you sell, trade in or hand back a device.
- Back up anything you want to keep.
- Settings, then General, then Transfer or Reset iPhone.
- Choose Erase All Content and Settings.
Sign out of your Apple Account first, or Activation Lock will leave the device unusable for the next person.